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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
    2. 2. ACD Class
      1. containsAgent
      2. countAgents
      3. getAllAgents
      4. getID
      5. getLevel
      6. getObject
      7. getQueueSize
      8. getQueueWaitingCount
      9. setObject
    3. 3. Agent Class
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

countAgents 

int countAgents()

Returns the number of online agents who have been assigned to ACD.

 

Parameters:

none

 

Returns:

The number of online agents assigned.

Yes No
« containsAgentgetAllAgents »
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