Brekeke Documents

Find user guides, developer guides, API references, tutorials, and more!

Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
    2. 2. ACD Class
      1. containsAgent
      2. countAgents
      3. getAllAgents
      4. getID
      5. getLevel
      6. getObject
      7. getQueueSize
      8. getQueueWaitingCount
      9. setObject
    3. 3. Agent Class
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

getQueueWaitingCount 

int getQueueWaitingCount( String callid )

Returns the number of calls that precedes the specified call within the call queue.

 

Parameters:
callid The ID of the call

 

Returns:

The number of calls that precedes the specified call in the call queue.

 

Yes No
« getQueueSizesetObject »
Suggest Edit