Brekeke Contact Center Suite Wiki Brekeke CCS basic InfoConfigurationAdvanced customizationAdd-onsIntegration with other ServicesAppendix - Brekeke CIMAppendix - Brekeke CRMTroubleshootingBrekeke CIM Scripting Guide1. CTIServer Class2. ACD Class3. Agent ClassgetAllACDgetCallInfogetIDgetObjectgetPhoneIdgetSkillLevelgetStatusgetStatusStringsetObjectsetSkillLevel4. CallInfo Class5. ConnectionManager Class6. ContactInfo ClassSample ScriptsVersion History 9.3.1.getAllACD ACD[] getAllACD() Returns an array containing the instances of assigned ACD class. Parameters: none Returns: The array of ACD class Was this helpful? Yes No « 3. Agent ClassgetCallInfo » Suggest Edit Captcha : Submit