Brekeke Contact Center Suite Wiki Brekeke CCS basic InfoConfigurationAdvanced customizationAdd-onsIntegration with other ServicesAppendix - Brekeke CIMAppendix - Brekeke CRMTroubleshootingBrekeke CIM Scripting Guide1. CTIServer Class2. ACD Class3. Agent ClassgetAllACDgetCallInfogetIDgetObjectgetPhoneIdgetSkillLevelgetStatusgetStatusStringsetObjectsetSkillLevel4. CallInfo Class5. ConnectionManager Class6. ContactInfo ClassSample ScriptsVersion History 9.3.2.getCallInfo CallInfo[] getCallInfo() Returns an array containing the instances of CallInfo class related to the calls that the agent is handling. Parameters: none Returns: The array of CallInfo class Was this helpful? Yes No « getAllACDgetID » Suggest Edit Captcha : Submit