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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
    2. 2. ACD Class
    3. 3. Agent Class
      1. getAllACD
      2. getCallInfo
      3. getID
      4. getObject
      5. getPhoneId
      6. getSkillLevel
      7. getStatus
      8. getStatusString
      9. setObject
      10. setSkillLevel
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

getStatusString 

String getStatusString()

Returns the status of agents as a string.

 

Parameters:

none

 

Returns:

The agent status:

0 OFFLINE
1 READY
2 IDLE
3 ONCALL
4 WRAPUP
5 WORK
6 and up CUSTOM1, CUSTOM2, …, CUSTOM*

 

Yes No
« getStatussetObject »
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