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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
    2. 2. ACD Class
    3. 3. Agent Class
      1. getAllACD
      2. getCallInfo
      3. getID
      4. getObject
      5. getPhoneId
      6. getSkillLevel
      7. getStatus
      8. getStatusString
      9. setObject
      10. setSkillLevel
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

setSkillLevel 

void setSkillLevel( String skill, int level )

Sets(updates) the skill level of the agent.

 

Parameters:

skill The skill
level The skill level

 

Returns:

none

Yes No
« setObject4. CallInfo Class »
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