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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
  10. Sample Scripts
    1. CIM Sample Scripts
    2. CRM - Change Agent State from Wrapup to Ready
    3. CRM - Push Call Lists
    4. CA - Retrieve report data from the CA engine via WebIF
  11. Version History
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