Brekeke Contact Center Suite Wiki

Re-Create Past Data on CDR Server - Brekeke CA


Step 1. Setting the following parameter

[Tenant] > [settings] > [Engine]->[Advanced option]



[Adminnistrator Menu] ->[Advanced Options]

engine.cim.log.ctime.editable = true


Step 2. Stop CDR server at [Tenant] >[Start/Stop]


Step 3. Click select box of [Cim Log Date&Time] and select date and time.

CDR server will recreate CA data from this date.


Step 4. Start CDR server.

Step 5. After recreation of data is done, Remove the parameters set at Step1.


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