| Call Result |
Meaning |
| Abandoned |
In case of the predictive dialing, no agent is assigned after customer answers. |
| AMD |
Detected as an answering machine by AMD. |
| Answered by other person |
Assigned by an agent. |
| Busy |
Response code 486 / 600 was received. |
| Cancel (Other reason) |
Another response code was received. |
| Completed |
Assigned by an agent. |
| Device Error |
Response code 404 was received. / Response code 480 was received. / No response from the destination (even response code 100 was received). |
| Don’t Call List |
The destination was on the don’t call list. |
| Error |
System internal error. |
| Invalid customer’s data |
The destination entry did not have any phone number. |
| Invalid Number |
Response code 404 was received. |
| Not Answered |
Canceled from the system or an agent. |
| Not completed(other reason) |
Assigned by an agent. |
| Out of range |
Response code 409 / 500 /503 was received. |
| Transition |
In predictive dialer mode, the calls transferred to the destination that is set as “Transfer To” field. |
| Unprocessed |
The code initially assigned. |
| Voicemail |
Assigned by an agent. |
| Wrong number |
Assigned by an agent. |
