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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
    2. 2. ACD Class
    3. 3. Agent Class
    4. 4. CallInfo Class
      1. getACD
      2. getContactInfo
      3. getDNIS
      4. getID
      5. getParamKeys
      6. getParam
      7. isInQueue
      8. setParam
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

getACD 

ACD getACD()

Returns the instance of ACD class associated at the moment.

 

Parameters:

none

 

Returns:

The instance of ACD class.

 

Yes No
« 4. CallInfo ClassgetContactInfo »
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