Brekeke Contact Center Suite Wiki

Cannot Login to CIM

If CIM login fails 30 times in a brief term, it will be recognized as an attack and the access source IP address will be rejected.

One day after being rejected, the rejected status will be cleared and a user will be able to log in again.

If an administrator would like to clear the rejected status immediately, set the following in [Administration Menu]> [Settings]> [Advanced Options]. And save it.

clear.attack.ip = <rejected IP address>



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