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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
    1. Cannot connect to MySQL database after Java upgrade
    2. Cannot Login to CIM
    3. MySQL Error message: "Host is blocked because of many connection errors"
  9. Brekeke CIM Scripting Guide
  10. Sample Scripts
  11. Version History

Cannot Login to CIM

If CIM login fails 30 times in a brief term, it will be recognized as an attack and the access source IP address will be rejected.

One day after being rejected, the rejected status will be cleared and a user will be able to log in again.

If an administrator would like to clear the rejected status immediately, set the following in [Administration Menu]> [Settings]> [Advanced Options]. And save it.

clear.attack.ip = <rejected IP address>

 

 

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