Brekeke Contact Center Suite Wiki

CIM - Get ACD Queue Size

Step1. Set the following script at CIM > [Script].

function getAllAcdQueueSize( cim ){
  var a = cim.getAllACDs();
  var ret = '';
  for( var i = 0; i < a.length; i++ ){
    var acd = a[i];
    ret += acd.getID() + " : " + acd.getQueueSize() + "<br>";
  }
  return ret;
}

 

Step 2. Execute the script with the following function name and parameter.

 

Related Links:

 

Yes No
Suggest Edit