Brekeke CIM Version History
2.7.5.15 ( Nov 5, 2021 )
– Fixed the issue that the answer button could not answer a callback call generated just after disconnecting held or forwarded call of an outside call.
– Fixed the problem that WebRTC devices that lost focus in Google Chrome Canary version 97.0.4666.0 could not respond
– Improved to prevent unexpected behavior when the order of requests by widget operation is changed
– Fixed the issue that a memory leak would occur if an application registered with CIM remained stopped for a long period of time.
– Zoho CRM widget now supports Brekeke CIM Lite mode
– Fixed the issue that the reason code of a call would not be saved depending on the timing when making or receiving a call during Wrap up state.
– Improved to close the application of the previous call when starting a new contact in single tab mode
widget.dci.space.app.reset.contact.started = false/true(default)
– Fixed minor bugs.
2.7.5.14 (Jul 26, 2021)
– Improved CIM client widget to support the following advanced option that allows outgoing calls during Wrap up state.
agentstatus.4.out_preview_external=true/false(default)
– Improved CIM client widget to support the following advanced option that allows to receive outside transfer call during Wrap up state.
agentstatus.4.in_direct_external=true/false(default)
– Added the mode to inherit the ACD (acd) of the original source’s project when calling from the widget during Wrap up state.
widget.secondary.manual.call.inherit.project = true/false(default)
– Added the mode to inherit the project information of the original source when calling from the widget during Wrap up state.
widget.secondary.manual.call.inherit.project = true/false(default)
– Added an advanced option to output DNIS information for calls that do not go through CIM to the log DB.
logdb.dnis.always=true/false(default)
– Fixed the problem that the layout of the pull-down dialog of the CIM client widget is broken in Google Chrome version 91.
– Optimized the UI of the outgoing dialog of the CIM client widget
– Added the “makeCallOperateOnWidget” and the “transferCallOperateOnWidget” eventsto CIM Client Widget API
– Fixed minor bugs.
2.7.5.13 (April 2, 2021)
– Updated Brekeke SIP Stack
– Improved WebRTC client (PBX 3.11 compatible)
– Fixed the issue that the CIM engine would stop when calling the createRecordingFileUrl operation
– Fixed the issue that the createRecordingFileUrl operation was missing the audio parameter
– Fixed minor bugs
2.7.5.12 ( Jan 28, 2021)
– Updated Brekeke SIP Stack
– Added some advanced options to enable the ACD sub-ACD function (a mode in which only distribution processing is performed and no project allocation is performed when transferring to ACD).
subacd.cont=false(default)/true
subacd.reenter=false(default)/true
– Added advanced option to display WebRTC terminal in the same window as CIM client widget
widget.webrtc.window.mode = 0(default:other window), 1(same window)
– Improved so that the ACD list screen is divided and displayed for each page.
– Added an advanced option to specify the maximum number of lines of summary information for each user on the user list screen.
use.list.max.lines.per.user = n (default:-1 unlimited)
– Added an advanced option to keep the received CIM chat log in localStorage for a period of time and restore it when the chat window is reopened.
widget.chat.log.keep.hour = n (default=0) Keep n hours of logs if the value is greater than or equal to 1.
– Improve to display a confirmation message if you try to close the browser while logged in
– Minor bug fixes and feature improvements