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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
      1. exec
      2. getACD
      3. getAgent
      4. getAllACDs
      5. getAllAgents
      6. getDb
      7. getLogger
      8. isExternalNumber
    2. 2. ACD Class
    3. 3. Agent Class
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

getACD 

ACD getACD( String acdId )

Gets the instance of ACD class for the specified ACD ID.

 

Parameters:
acdId ACD ID

 

Returns:

The instance of ACD class if ACD with the specified ID exists. Returns null if ACD does not exist.

 

Yes No
« execgetAgent »
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