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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
      1. exec
      2. getACD
      3. getAgent
      4. getAllACDs
      5. getAllAgents
      6. getDb
      7. getLogger
      8. isExternalNumber
    2. 2. ACD Class
    3. 3. Agent Class
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

getDb 

ConnectionManager getDb( String dbname )

Returns the instance of Connection Manager class from the JDBC driver. Please refer to the setCallLevel function in the default script _dnis. Below is an example of database settings that can be added to the Advanced Options.

 

Example:
db1.driver=com.mysql.jdbc.Driver
db1.url=jdbc:mysql://localhost:3306/com?useUnicode=true&characterEncoding=UTF-8
db1.user=root
db1.password=root

In this example, db1 is specified as the parameter dbname.

 

Parameters:
dbname The name of the JDBC setting

 

Returns:

The instance of ConnectionManager class.

 

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« getAllAgentsgetLogger »
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