- Brekeke CCS basic Info
- Configuration
- Advanced customization
- Display accumulated time by reason code on CA
- Access to call history and call recordings by SV
- Always connected via ITSP
- Agent's call log view settings
- Auto processing of the preview calls
- Change Interval of Timeline Reports
- Click to call at Call scheduling page
- Custom data source settings - Brekeke CA
- Hide Scripts Menu on CA
- How to add custom flags to each contact result - Brekeke CRM
- How to show custom flags in real time reports - Brekeke CA
- Notification
- On Hold State and On Hold Time on CA
- Set priority for scheduled calls
- Show CRM agent's enhanced info on reports in CA
- Password Complexity Settings
- Password Encryption
- Project screen - Brekeke CRM
- Re-Create Past Data on CDR Server - Brekeke CA
- Reserve call schedules on 5 minutes basis
- Secondary application settings
- Show other agents' status
- Tuning night-time batch process that deletes customer data
- Use Custom Logo
- Web interface in CRM
- WebRTC Terminal - Change settings
- Change RFS recorded files path
- Add-ons
- Integration with other Services
- Appendix - Brekeke CIM
- Appendix - Brekeke CRM
- Troubleshooting
- Brekeke CIM Scripting Guide
- Sample Scripts
- Version History
3.9.Hide Scripts Menu on CA
On Brekeke CA, adding the following advanced property at the [Administrator Menu] > [Settings] > [Advanced Options], the [Scripts] menu is hidden for all users.
adminui.scripting.enabled=false