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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
    1. Salesforce
    2. ServiceNow
      1. Setup on the ServiceNow
      2. Setup on the BrekekeCCS
        1. Use Customized Logo
    3. Zoho CRM
    4. Speech to text
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
  10. Sample Scripts
  11. Version History

Setup on the BrekekeCCS

Deploy Brekeke ServiceNow widget

 

Note: The widget for Servicenow is available on Brekeke CIM version 2.7.8 or later.

 

Try to access https://<yourdomain>:8443/cim/apps/servicenow/index.html to make sure it works properly. If the widget can be displayed like below, the widget is ready for use.

 

 

Yes No
« 9. Dealing with incoming calls for new contactUse Customized Logo »
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