eNews Archive

  1. Brekeke CCS Now Supports Zoho CRM (12/2018)
  2. Brekeke adds support for Aculab's Prosody S
  3. Introducing Brekeke UC
  4. 2017
    1. v3.8 update release -- Upgraded Call Detailed Records (CDR) and Improved Usability (12/2017)
    2. Success Story: Migrate to Cloud PBX from 4 different PBX vendor system (11/2017)
    3. What's Web Phone? (10/2017)
    4. Auto provisioning and more. v3.7 updates (9/2017)
    5. No minimum fee required to build redundancy system (08/2017)
    6. Introducing a lite edition for Brekeek CCS (7/2017)
    7. Brekeke Now Supports Web Push (5/2017)
    8. Codec G.729 license now offered free! (3/2017)
    9. Introducing v3.7 beta (3/2017)
  5. 2016
    1. Confirmed Interoperability with VTech Eris Series + v3.6 Update Release (8/2016)
    2. We've added SDN (OpenFlow) support + v3.6 Standard Release (6/2016)
    3. Benefit of using WebRTC support Call Center Platform + IOT with Yealink T4 Series (2/2016)
  6. 2015
    1. Introducing 1BOX PBX Solution (9/2015)
    2. Google Cloud Messaging (GCM) supports added to Brekeke Products (8/2015)
    3. Brekeke supports Apple Push Notification service (7/2015)
    4. Standard release of Version 3.4 of Brekeke SIP Server an Brekeke PBX (5/2015)
    5. End of Lifecycle Announcement + v3.4 beta release for WebRTC and WebSocket (3/2015)
  7. 2014
    1. Brekeke Adds WebRTC Support to their IP-PBX (11/2014)
    2. Brekeke Adds WebSocket Support to their SIP Proxy Server (9/2014)
    3. Announcing successful interop testing with SIP Video Phones (7/2014)
    4. Introducing Brekeke Contact Center Suite (3/2014)
    5. Version 3.3 release with Video Support (3/2014)
  8. 2013
    1. Announcing the release of Version 3.2 of Brekeke SIP Server and Brekeke PBX (11/2013)
    2. Improvement in license activation process + Confirmed interoperability with SpectraLink 84-Series wireless telephones New page (10/2013)
    3. Private label option now available in Brekeke PBX MT Edition + V3.1.9.0 update release (10/2013)
    4. Confirmed interoperability with snom 7xx series + v3.1.8.2 update release (6/2013)
  9. 2012
    1. Technology Partnership with Jeron Electronic & Added support for JeraSoft VCS's Dynamic Routing feature (6/2012)
    2. Announcing Brekeke Version 3.0 Release (5/2012)
    3. v3 Beta update & Technical Resource for v3 (4/2012)
    4. v3 Beta Release + TMC Product of the Year Award (2/2012)
  10. 2011
    1. Confirmed interoperability with Panasonic’s SIP Phone + Beta Release for version 3 (11/2011)
    2. Create Secure SIP Telephony System with Tainet's Venus Gateway (7/2011)
    3. Redundancy Feature now available for Brekeke PBX (5/2011)
    4. High-availability FoIP system for logistics company + v.2.4.8.6 update release (4/2011)
    5. Product of the Year Award + Interop with JeraSoft VCS Billing App (2/2011)
  11. 2010
    1. Security Advisory: Protct your SIP system from SIP Attack
    2. Sip Redundancy for Emergency Response System (12/2010)
    3. Secure your SIP communication (10/2010)
    4. Connecting Skype with Brekeke PBX over SIP (2010)
    5. Improve productivity using the SCA and BLF features (8/2010)
    6. Bring Wi-Fi mobility to your workplace (7/2010)
    7. It Just Got Better! - Update Version Available! (5/2010)
    8. Need a customized IVR system? (4/2010)
    9. Brekeke SIP Server Advanced Edition receives INTERNET TELEPHONY Product of the Year Award (2/2010)
    10. New Brekeke SIP Server failover based on SIP response or timeout (1/2010)
  12. 2009
    1. Brekeke Joins Polycom’s Technology Partner Program (12/2009)
    2. Partnering with Consona to bring the best-of-breed Contact Center Solution (11/2009)
    3. Introducing the improved and more affordable Brekeke SIP Server Advanced Edition (10/2009)
    4. Need conversion for TCP-UDP or UDP-TCP? (9/2009)
    5. Free Outlook Click-to-Call application now available (8/2009 -2)
    6. Use Google Voice with Brekeke PBX (8/2009 -1)
    7. Tips from our Developers: Block Unwanted Calls (7/2009)
    8. Get local phone numbers in 9,000 cities in 60 nations (6/2009)
    9. Version 2.3 Standard Release (5/2009)
    10. Redundancy/High Availability SIP Server + Version 2.3 Update (4/2009)
    11. Security Advisory: Vulnerability in Brekeke Products Could allow unauthorized use of phone lines
    12. Version 2.2 Update (Standard) Release (3/2009)
    13. Version 2.3 Now Available | BLF/SCA/Presence Feature Added (2/2009)
    14. High-Performance with enhanced reliability- Brekeke SIP Server Advanced Edition (1/2009)
  13. 2008
    1. Brekeke News: September 2008
    2. Brekeke News: July 2008
    3. Bekeke News: July 2008
    4. Brekeke News: May 2008
    5. Brekeke News: April 2008
    6. Brekeke News: March 2008
    7. Brekeke News: January 2008

Introducing Brekeke Contact Center Suite (3/2014)

Brekeke News : March 19, 2014
————————————————————
Introducing Brekeke Contact Center Suite

** What is Brekeke Contact Center Suite?   — Coming This May —
————————————————————
Brekeke Contact Center Suite (CCS) is a software suite that includes everything you need to build a smart and reliable contact center. By using this suite, your contact center can have intelligent contact routing, smart call distributions, contact center agent management and much more!

** The new software suite includes:
————————————————————
– Brekeke Customer Interaction Manager (CIM)
Brekeke CIM monitors and manages administrators and contact center agent accounts. In addition, it acts as an engine that provides Automatic Call Distribution (ACD) and outbound call dialing.

– Brekeke Contact Analytics (CA)
Brekeke CA outputs various reports that the Contact Center uses to manage operations and to improve its quality of service. This software provides both realtime and historical reports, and also allows administrators to review realtime activities via the agent map view.

– Brekeke CRM
Brekeke CRM is designed to maximize the productivity of Contact Center operations and of its agents. It supports talk script player, creates customized agent screen design features and more. It also supports four types of dialing: predictive dialing, progressive dialing, IVR dialing and preview dialing.

** Can Brekeke Contact Center Suite be used as a Cloud service?
————————————————————
Absolutely! Brekeke CCS is available in convenient and affordable subscription-based licenses. It can also be combined with the multi-tenant feature, which allows you to host multiple small to medium-sized contact centers under one server. Brekeke CCS is also available with premise-based licensing upon request.

** Interested in Brekeke CCS? Contact us!
————————————————————
Send an inquiry to info@brekeke.com for more information.
 

Yes No
Suggest Edit