Product ID & Activation

How do I change my registered email address?

Please send email to license[at]

In the email, please make sure to include the following information:

Product Name:
Product ID (required):
Current Registered Email Address (required):
New Registered Email Address you wish to update with **:

Contact Person’s Name:
Email address:

We recommend to set “registered email” address with general email address where multiple employee/staff will be able to access with, such as This way, you will not need to make changes to registered email address every time your system administrator changes.

** We can only allow changes of registered email address to another email address with the same domain. For example, if the original registered email address is, we cannot change the registered email address to

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