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Product ID & Activation

  1. Product ID
  2. Product Activation
  3. Error message
    1. Activation button is grayed out
    2. You are using a temporary license
    3. License is not available (Error Code: 22)
    4. License does not match the recorded machine signature
    5. Wrong Product ID
    6. Invalid ID
    7. License validation failed
    8. License is invalid. (Expired)
    9. License is invalid. (System Error)
    10. License is invalid. (Failed to activate)
    11. License is invalid. (Mulitple Installation)
    12. License is invalid. (Version Error)
    13. License is invalid. (Wrong product code)
    14. License does not apply to SIP/PBX server
    15. The license file is invalid.
    16. Unable to download lc from localhost
    17. Failed to activate. Offline activation is not allowed for this license.
    18. You are using a temporary license. Days until expiration: 2
    19. Unknown Error: License Status (8)
    20. Unknown Error: License Status (15)
    21. PBX is stopped. Failed to update license information via online activation method.
  4. How to move your license

License is invalid. (Mulitple Installation)

Error Message:

License is invalid. (Mulitiple installation)
License might have been activated on another machine. Are you sure you want to activate the license with this machine?

Summary:

This error occurs when our system detect multiple installation under one product ID and you are initiating the activation using online activation method.

Solution: 

If you are ready to move the license to a new location (where you received above error), click on the button that located on the bottom of this pop-up message that says, “Activate (Transfer License to this machine)”.

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« License is invalid. (Failed to activate)License is invalid. (Version Error) »
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