Brekeke Documents

Find user guides, developer guides, API references, tutorials, and more!

Product ID & Activation

  1. Product ID
  2. Product Activation
  3. Error message
    1. Activation button is grayed out
    2. You are using a temporary license
    3. License is not available (Error Code: 22)
    4. License does not match the recorded machine signature
    5. Wrong Product ID
    6. Invalid ID
    7. License validation failed
    8. License is invalid. (Expired)
    9. License is invalid. (System Error)
    10. License is invalid. (Failed to activate)
    11. License is invalid. (Mulitple Installation)
    12. License is invalid. (Version Error)
    13. License is invalid. (Wrong product code)
    14. License does not apply to SIP/PBX server
    15. The license file is invalid.
    16. Unable to download lc from localhost
    17. Failed to activate. Offline activation is not allowed for this license.
    18. You are using a temporary license. Days until expiration: 2
    19. Unknown Error: License Status (8)
    20. Unknown Error: License Status (15)
    21. PBX is stopped. Failed to update license information via online activation method.
  4. How to move your license

License is invalid. (Wrong product code)

Error Message: 

License is invalid. (Wrong product code)

Summary: 

This error occurs when the license used for activation is not for the right product. For example, you might be trying to enter the license (Product ID) for Brekeke SIP Server into Brekeke PBX, or vice versa.

Solution: 

Check and make sure that you are entering the correct product’s license. If you are not sure which product license you have, you can use our Product ID lookup service to confirm the license information.

Yes No
« License is invalid. (Version Error)License does not apply to SIP/PBX server »
Suggest Edit