Brekeke Documents

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Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
    1. Installation
    2. User Management
    3. Brekeke PBX default settings
    4. Network Configuration
    5. Brekeke PBX Administration Tool
    6. Functions Configuration
      1. Processes on Brekeke PBX
      2. Performance optimization
      3. Access Control - System Admin Menu
      4. ARS (Automatic Route Selection)
      5. DID
      6. Auto Attendant
      7. BLF, SCA, and Presence
      8. Codec
      9. Voicemail
      10. Back up Brekeke PBX
      11. Callback
      12. Call Forwarding
      13. Call Hold/Call Transfer
      14. Call Hunting
      15. Call Pickup, Call Park
      16. Call Queue
      17. Call Waiting
      18. Conference Call
      19. Confirm Call
      20. Video Call
      21. Fax Support
      22. Flow Selection for a tenant
      23. Paging
      24. Phone ID settings
      25. Ring Group
      26. SRTP Support
      27. Stereo Recording Support
      28. Switching Plan
      29. Three-Way Calls
      30. Tutor Mode
      31. Caller ID from analog (PSTN) phones
      32. Change busy forwarding destination according to response
      33. Change Music On Hold
      34. Rotate Music On Hold
      35. Change recorded audio files destination location
      36. Change RFC2833 Payload
      37. Customize login page for each tenant
      38. Download phonebook info on provisioning
      39. Replace display name
      40. Session Management
      41. Set RTP packet's TOS value
      42. TCP Support
      43. Third-Party Call Control
      44. Microsoft OCS
      45. How to bypass Brekeke PBX
      46. How to create voice files (Fo IVR, Auto Attendant, Guidance) using your phone
      47. WebRTC
      48. Web Phone / Brekeke Phone
      49. Text to Speech
    7. Brekeke PBX Redundancy
    8. Remote Access of Brekeke Heartbeat
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Add-ons
  8. Troubleshooting
  9. Developer's Guides
  10. User's Guide
  11. Version History

Call Queue

Hold the incoming calls on the queue for 15 seconds before ringing the receptionists

 

It is possible to create two virtual extensions. Extension 1000 for Call Queueing and extension 2000 for Round-robin Ring Group extensions (111,222,333). Please set as follows.

 

Call Queueing user setting: 1000
[Forwarding destinations] = < Blank >
[Ringer time (sec)] = 0 
[Waiting time in the queue (sec)] = 15 
[Forwarding destination (No answer/Busy)] = 2000 
[Type of Call Forwarding] = Round robin/Top-down

 

Round-Robin Ring Group user setting: 2000
[Forwarding destinations] = 111,222,333 
[Ringer time] = 90 
[Waiting time in the queue] = 0 
[Mode] = Round robin 
[Type of Call Forwarding] = Round robin/Top-down

Default setting for other fields.

 

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« Call Pickup GroupCall Waiting »
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