Brekeke PBX Wiki

Brekeke PBX Click-to-Call for Microsoft Outlook

Purpose

This software will allow you to place a call from the Microsoft Outlook contact list.

Download Now

 

Requirements

Microsoft Outlook 2003 or Microsoft Outlook 2007

 

Installation

1. Close your Outlook application.
2. Copy Tapi3pcc.tsp
   If it is 32-bit OS, copy Tapi3pcc.tsp under 32bit folder into your system32 folder. (Ex.C:\Windows\System32)
   If it is 64-bit OS, copy Tapi3pcc.tsp under 64bit folder into your system32 folder. (Ex.C:\Windows\System32) or
   copy Tapi3pcc.tsp under 32bit folder into WoW64 directory (usually C:\Windows\SysWow64) when using Tapi3pcc for 32-bit applications.
3. Open [Control Panel] > [Phone and Modem Options].
4. Click [Add…] button Under [Advanced] Tab.
5. Select [TAPI for 3PCC]
6. click [Add] button.
7. Fill out your extention and PBX information as below
   either by selecting installed “TAPI for 3PCC” and clicking [Configure…] button
   or from Outlook Setting Section in this document
   • ServerName – IP address or host name of Brekeke PBX. (ex. 172.16.1.105, hostedpbx.brekeke.com)
   • ServerPort – Tomcat Port. 18080 for Windows. 8080 is the default setting if Tomcat was installed manually.
   • ContextPath – pbx/3pcc
   • URL Parameters – You can specify additional parameters.
     For example, for the Multi-Tenant Edition of the Brekeke PBX, you can add “tenant=acme”. Usually, this field is left blank. Refer to the Brekeke PBX Administrator’s Guide (Advanced), Third Party Call Control.
   • My Number – Your extension number. (ex. 4001)
   • Call Mode – Select a mode of 3PCC.

 

Brekeke PBX settings

1. Login to Brekeke PBX Admintool as an Administrator.
2. Set your client IP address pattern at [Options] > [Settings] > [PBX system settings] > [Valid client IP pattern].
   Use regular expressions. For example, (^192\.168\..*|^172\.16\..*)

 

Outlook settings

1. Open the Outlook application.
2. Select the [Contacts] menu.
3. Click [Auto Dialer] button on the toolbar or Select [Actions] > [Call Contact] > [New Call].
4. Click [Dialing Options…] button.
5. Select “LineName: Tapi3pcc for click2dial” at [Connect using line].
6. Click [Line Properties..] button.
7. Fill out your extention and PBX information.
   • ServerName – IP address or host name of Brekeke PBX. (ex. 172.16.1.105, hostedpbx.brekeke.com)
   • ServerPort – Tomcat Port. 18080 for Windows. 8080 is the default setting if Tomcat was installed manually.
   • ContextPath – pbx/3pcc
   • URL Parameters – You can specify additional parameters.
     For example, for the Multi-Tenant Edition of the Brekeke PBX, you can add “tenant=acme”. Usually, this field is left blank. Refer to the Brekeke PBX v2.x Administrator’s Guide (Advanced), Third Party Call Control.
   • My Number – Your extension number. (ex. 4001)
   • Call Mode – Select a mode of 3PCC.
8. Click [OK] to return to the [New Call] dialog box.

 

How to make calls

1. From [New Call] dialog box, Enter a phone number at [Number:].
2. Click [Start Call]

 

Related links:

• Unable to make TAPI call from outlook 2007 or 2010