Brekeke Documents

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Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
    1. Installation
    2. User Management
    3. Brekeke PBX default settings
    4. Network Configuration
    5. Brekeke PBX Administration Tool
    6. Functions Configuration
      1. Processes on Brekeke PBX
      2. Performance optimization
      3. Access Control - System Admin Menu
      4. Tenant Admin Permission
      5. ARS (Automatic Route Selection)
      6. DID
      7. Auto Attendant
      8. BLF, SCA, and Presence
      9. Codec
      10. Voicemail
      11. Back up Brekeke PBX
      12. Callback
      13. Call Forwarding
      14. Call Hold/Call Transfer
        1. Different Methods of Call Hold/Call Transfer
        2. Call Hold
        3. Initiating Call Transfer
        4. Processing Call Transfer
        5. Canceling Call Transfer
        6. Cautions for Call Transfer
      15. Call Hunting
      16. Call Pickup, Call Park
      17. Call Queue
      18. Call Waiting
      19. Conference Call
      20. Confirm Call
      21. Video Call
      22. Fax Support
      23. Flow Selection for a tenant
      24. Paging
      25. Phone ID settings
      26. Ring Group
      27. SRTP Support
      28. Stereo Recording Support
      29. Switching Plan
      30. Three-Way Calls
      31. Tutor Mode
      32. Caller ID from analog (PSTN) phones
      33. Change busy forwarding destination according to response
      34. Change Music On Hold
      35. Rotate Music On Hold
      36. Change recorded audio files destination location
      37. Change RFC2833 Payload
      38. Customize login page for each tenant
      39. Download phonebook info on provisioning
      40. Replace display name
      41. Session Management
      42. Set RTP packet's TOS value
      43. TCP Support
      44. Third-Party Call Control
      45. Microsoft OCS
      46. How to bypass Brekeke PBX
      47. How to create voice files (Fo IVR, Auto Attendant, Guidance) using your phone
      48. WebRTC
      49. Web Phone / Brekeke Phone
      50. Text to Speech
    7. Brekeke PBX Redundancy
    8. Remote Access of Brekeke Heartbeat
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Integration with Microsoft Teams
  8. Add-ons
  9. Troubleshooting
  10. Developer's Guides
  11. User's Guide
  12. Version History

Different Methods of Call Hold/Call Transfer

1. Call Hold by re-INVITE / Call Transfer by REFER

Many SIP devices support Call Hold by re-INVITE (HOLD button) and/or Call Transfer by REFER (TRANSFER button). You can use these features with Brekeke PBX.

 

When using Brekeke PBX, re-INVITE/REFER requests are processed by the server, so Call Hold and Call Transfer will work even if the other party’s device does not support re-INVITE or REFER.

 

2. Call Hold/Call Transfer Using Keypad Commands

Even if a SIP device does not support Call Hold by re-INVITE or Call Transfer by REFER, it can send commands to Brekeke PBX by using DTMF (Keypad) for Call Hold/Call Transfer. On some devices, you may be able to assign DTMF numbers to HOLD/TRANSFER buttons and use them for the proprietary Brekeke PBX method of Call Hold/Call Transfer. Keypad commands for Brekeke PBX are listed in the Brekeke PBX Users Guide.

 

 

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