Brekeke Documents

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Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Add-ons
  8. Troubleshooting
    1. How to get browser console logs
    2. Brekeke PBX License and Activation
    3. Starting Up
    4. Log in
    5. Registering issue
    6. Call Transfer
    7. Voicemail
    8. Trouble with Calling
      1. Call is not connected (no ringing tone)
      2. Disconnect suddenly
      3. Codecs and Protocols
      4. No INVITE packet from ITSP after restarting Brekeke PBX
      5. Disconnected when callee answers
      6. Brekeke PBX returns 486 for the inbound calls after updating
      7. Number of concurrent calls can not increse on Linux
      8. One-way call, and no voice at all
      9. Poor sound quality for uploaded sound files
  9. Developer's Guides
  10. User's Guide
  11. Version History

Disconnected when callee answers

The call got disconnected when callee answers a call

 

Does codec match between UAs (phones)? Check if the codec setting is set correctly.

If you use Brekeke PBX, check [RTP relay] settings at the ARS and on Options page.
Please refer to Brekeke PBX Administrator’s guide (advanced) for more details.

For Brekeke PBX, in particular situation, there are some cases that re-INVITE is sent out.
If your phones do not support re-INVITE, please set [RTP relay] as “on (G.711u only)”, or “on”.

On a machine which Brekeke SIP Server is running, capture the UDP packet using a network analyzer such as Ethereal, and contact our support staff.

 

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