DTMF timeout
We’ll show you how to set DTMF timeout at Auto Attendant using an example.
To set DTMF timeout to 40 seconds, the settings can be entered as shown below.
[DTMF timeout (sec)] = 40
When above setting is saved;
- A call will be transferred to the [Default operator] when there is no DTMF digit entry for the 40 seconds.
- The call will be transferred to “5” when “5” is entered and followed by silence for 40 seconds.
You can also set two values separeated by comma for [DTMF timeout (sec)]. For example, set 20,10 to wait 20 seconds for the first input and 10 seconds for the following input.