Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
    1. Installation
    2. User Management
    3. Brekeke PBX default settings
    4. Network Configuration
    5. Brekeke PBX Administration Tool
    6. Functions Configuration
      1. Processes on Brekeke PBX
      2. Performance optimization
      3. Access Control - System Admin Menu
      4. ARS (Automatic Route Selection)
      5. DID
      6. Auto Attendant
      7. BLF, SCA, and Presence
      8. Codec
      9. Voicemail
        1. Voicemail Settings
        2. Voice Mail Navigation Map
        3. Email notifications
        4. Message Waiting Indicator (MWI)
        5. Are Messages deleted automatically?
        6. Automatically store voicemail to another directory
        7. Delete all voicemail messages at a time
        8. Different types of voicemail greetings
        9. Forward voicemail message
        10. Monitor usage of voicemail box
        11. Retrieve voicemail messages
      10. Back up Brekeke PBX
      11. Callback
      12. Call Forwarding
      13. Call Hold/Call Transfer
      14. Call Hunting
      15. Call Pickup, Call Park
      16. Call Queue
      17. Call Waiting
      18. Conference Call
      19. Confirm Call
      20. Video Call
      21. Fax Support
      22. Flow Selection for a tenant
      23. Paging
      24. Phone ID settings
      25. Ring Group
      26. SRTP Support
      27. Stereo Recording Support
      28. Switching Plan
      29. Three-Way Calls
      30. Tutor Mode
      31. Caller ID from analog (PSTN) phones
      32. Change busy forwarding destination according to response
      33. Change Music On Hold
      34. Rotate Music On Hold
      35. Change recorded audio files destination location
      36. Change RFC2833 Payload
      37. Customize login page for each tenant
      38. Download phonebook info on provisioning
      39. Replace display name
      40. Session Management
      41. Set RTP packet's TOS value
      42. TCP Support
      43. Third-Party Call Control
      44. Microsoft OCS
      45. How to bypass Brekeke PBX
      46. How to create voice files (Fo IVR, Auto Attendant, Guidance) using your phone
      47. WebRTC
      48. Web Phone / Brekeke Phone
      49. Text to Speech
    7. Brekeke PBX Redundancy
    8. Remote Access of Brekeke Heartbeat
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Add-ons
  8. Troubleshooting
  9. Developer's Guides
  10. User's Guide
  11. Version History

Email notifications

Step 1. Setting Up an Email Sender

1. Go to [Email] > [Settings] page.

2. Set the mail account settings.
Here are example settings for using Gmail*.

 SMTP Server
 SMTP Port  465
 SMTP authentication  on
 Encrypted Connection (SSL)  on
 POP3 Server
 POP3 Port  995
 User  <Your Gmail address>
 Password *1, *2  <Your Gmail password>
 Email address  <Your Gmail address>

*1. For using Gmail, enable “Less secure apps” and execute DisplayUnlockCaptcha in Gmail account.

*2. When using Gmail, after May 30, 2022, in order to improve the security of Google, it is necessary to set “App Password” in [Password]. Please refer to here for setting the App password. 


3. Go to [Email] > [Settings] page for sending a test email.

4. Troubleshooting:  If you can not send a test email, here is a checklist.

  • Check the username and password.
  • Check the SMTP and POP ports
  • Check whether the host names of SMTP Server and POP Server can be resolved by DNS.
  • Check whether a firewall is blocking email traffic.
  • Check /etc/hosts  (Linux) or C:\Windows\System32\drivers\etc\hosts (Windows) has the server machine’s hostname as


Step 2. Setting Up an Email Recipient
  1. Navigate to the [Voicemail settings] section on a user’s [Settings] page.
  2. Set [Email address*] to the recipient’s email address(es).
  3. Set [Email notification] to “on.”
  4. Set [Attach WAV file to Email] to “on” or “off,” depending on whether you want to attach voice messages to email.


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