Group Extensions
Simultaneous Ring Group
| Name | Default value | Description |
| Extension | Extension | |
| Type | Simultaneous ring | Extension type |
| Description | Extension description | |
| Group extensions* | User extensions’ IDs to which Brekeke PBX will forward a ring group call.
Separate user extensions with commas. |
|
| Apply each extension’s ring time | yes | The ring time settingof each extension is applied instead of the value of the [Ringer time (sec)] when this is set to “yes”. This field has been added in the v3.6 or later. |
| Ringer time (sec)* | 90 | Amount of time phone will ring while waiting for the recipient to answer. After the length of time set here, the call will be transferred to the destination that is specified in the [Forwarding destination (No answer)] field. If no destination is set at [Forwarding destination (No answer)], the call will be terminated. |
| Forwarding destination (no answer) | Destination to which the call will be forwarded when ringer timeout has occurred. | |
| Tag | Tag the call (Brekeke PBX v3.4. or later). |
Call Hunting Group
| Name | Default value | Description |
| Extension | Extension | |
| Type | Call Hunting | Extension type |
| Description | Extension description | |
| Mode | Round-robin | There are two modes for call forwarding:
Round-robin – Calls will be distributed starting from the top of the list. When a call is received, it is forwarded to the extension following the last extension that received a call. Top-down – Calls will always be distributed in the order listed in the field, beginning with the first number. |
| Hunt group extensions* | Enter extension number(s) to which all calls that are received at this extension number will be forwarded. | |
| Apply each extension’s ring time | ｙes | The ring time of each extension is applied instead of the value of the [Ringer time (sec)] when this is set to “ｙes”. This field has been added from v3.6 or later. |
| Ringer time (sec)* | 20 | Time interval Brekeke PBX waits before ringing each destination in the [Hunt group extensions*] field.
Multiple time intervals can be set and separated by commas, such as, “5,15,0,10.” With this setting, Brekeke PBX will ring the first destination when there is an incoming call, then wait for five seconds before ringing the second destination, then wait 15 seconds to ring third and fourth destinations together (because the third ring time is set to 0), and then wait ten seconds to ring the final destination. |
| Waiting time in the queue (sec) | 0 | Length of time queued calls will remain on hold before forwarding to the user destination set at [Forwarding destination (No answer)]. |
| Max number of calls in the queue | 10 | Maximum number of calls that can wait in the queue at one time. |
| Call interval (msec) | 3000 | Amount of time to wait between dialing the available extensions in [Hung group extensions*] while callers are waiting in the queue. |
| Single attempt | no | Enable / Disable retrying calls when an initial call has not been answered.
When this setting is enabled, the call will be transferred to the destination set at [Forwarding destination (No answer)] after the initial call is not answered. |
| Forwarding destination (No Answer) | Destination to which the call will be forwarded when timeout has occurred. |
Sound Files
| Name | Description |
| Music on hold | Audio file that contains the music/sound that will be played when the caller is on hold. |
| Tag | Tag the call (v3.4 or later). |
Options in the queue (From Brekeke PBX v3.6 or later)
| Name | Default value | Description |
| Transfer destinations* (0-9) | Destinations to which the call will be forwarded when DTMF is received (0-9). | |
| DTMF Timeout | 20 | Length of time to wait for inputting destination number |
| Music on hold in the queue | Audio file that contains the music/sound that will be played when the caller is on hold in the queue. | |
| Prompt for options | Audio file that contains the music/sound that will be played after the audio of [Music on hold in the queue] is ended. |