Brekeke PBX Wiki

How Brekeke PBX counts calls?

  • A peer to peer call between two pbx users is counted as 1 call
  • Call transfer:
    each transfered call is counted as 1 new call
    for example,
    A call B: this is counted as 1 call
    B transfer call to C, and C is ringing: this is counted as 1 new call to C
    after C answers the call and B hangs up: the number of calls is counted as 1 again
  • Voicemail:
    each access to the voicemail by 8/08*ext/07*ext is counted as 1 call
    voicemail in forwarding destination(no answer, busy) is not counted as a new call
  • Auto attendant:
    each call to the auto attendant is counted as 1 call
    when auto attendant is dialing the transfer destination, it is counted as 1 new call (while transfer destination is ringing)
    after the destination answered the call, or no answer/busy, the call is counted as 1 again
  • Ring group:
    each call to a ring group number is counted as 1 call no matter how many phones are in the ring group
  • Conference call:
    the number of calls is the number of users in the conference room minus 1
  • Call monitoring:
    the call with the supervising phone is counted as 1 new call

 

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