Inbound
1. Plan
| Name | Description |
| Plan selection list | Select a plan from a list of created plans.
Default: Plan 1 (Active) |
| Set as active plan | Select a plan and set as active to apply it to incoming calls.
The active plan can also be changed by dialing the [Switch Plan] extension from the user’s phone. |
| Down | Switch position with the plan right below the current one. |
| Up | Switch position with the plan right above the current one. |
| Add new plan | Add a new plan. |
| Delete this plan | Delete the currently selected plan. |
| Add forwarding schedule | Add a schedule setting to the current plan. |
| Save | Save the current plan settings. |
2. Plan [n] > Default Forwarding Schedule > Forward To
Phones
| Name | Default value | Description |
| Check boxes | All are selected | The selected phones will ring when there is an incoming call. |
| Phone [1-4] | <extensionID>
or <tenant_extensionID> (Multi-Tenant PBX) |
The same phone ID set in the user [Phones] page. When the box is checked, incoming calls will be forwarded to the selected numbers. When the box is unchecked, the phone will not receive any incoming calls.
Options: check/uncheck |
| Ringer time (sec) | Length of time your phone rings when receiving a call. When the specified time is reached, incoming calls will be forwarded to the extension set in [Call Forwarding] > [Call forwarding (busy/no answer)].
If there is no setting for a phone’s ringer time field, the setting in [Call Forwarding] > [Ringer Time (sec)] will be applied. |
|
| Delay (sec) |
|
Delay time before ringing the selected phone when receiving a call. |
| Paging | Check paging checkbox related to the phone which supports intercom/auto answer. |
Call Forwarding
| Name | Default value | Description |
| Other forwarding destinations* | Numbers to forward incoming calls to, in addition to the phones selected in the [Phones] section.
Incoming calls will ring any number(s) set in this field, as well as number(s) set in the [Phones] section.
For multiple entries, use a comma to separate each number. |
|
| Ringer time (sec) | 90 | Length of ringing time applied to destinations in [Other Forwarding destinations*] field or user-assigned phones.
When the specified time is reached, incoming calls will be forwarded to the destination set in [Call forwarding (busy/no answer)].
This setting will take effect when: · No ringing time is set in [Phones] section. · There is a setting in [Other Forwarding destinations*]. |
| Forwarding Destination
(no answer)
Voicemail box |
User’s voicemail box
checked |
The destination to which unanswered calls will be forwarded.
If this box is checked, the call will be automatically forwarded to the user’s voicemail box. Options: check/uncheck |
| Forwarding Destination
(busy)
Voicemail box |
User’s voicemail box
checked |
The destination to which busy response calls will be forwarded .
If this box is checked, the call will be automatically forwarded to the user’s voicemail box. Options: check/uncheck |
3. Plan [n] > Default Forwarding Schedule > Options
Call Waiting / Knock Knock
| Name | Default value | Description |
| Beep on incoming call | No | Enable (Yes) or disable (No) playing notification sound when there is an incoming call while the user is in conversation.
Options: Yes/No |
| Knock Knock
Only from internal extension |
0
checked |
The length of time to play the call waiting sound prompt to the caller.
If checked, this setting will only be applied to incoming calls from other Brekeke PBX users. Otherwise, this setting will be applied to all incoming calls. Options: check/uncheck |
Follow Me
| Name | Default value | Description |
| Call next phone if phone stops ringing | No | If set to yes, the next available assigned phone will start to ring as soon as the previous phone stops ringing, ignoring the [Delay] setting. |
4. Plan [n] > Forwarding Schedule [n] > Conditions
Caller
| Name | Default value | Description |
| Filter | Matched | Wildcard setting used to filter incoming calls.
A star (*) means zero (0) or more characters and a question mark (?) means one character. By adding a * (wildcard) after a number, you can specify all numbers that begin with that number. When the field is left blank, all numbers will be applied to the schedule. Options: Matched/Not Matched |
| Route | From any route | Apply the schedule to all incoming calls, or to calls from external routes (or not).
Options: From any route From external line Not from external line |
| Tag | Tag added to calls can be used as a part of conditions (v3.4 or later). |
Date/Time
| Name | Default value | Description |
| Term | Schedule start and end year and date. | |
| Days | Days of week, date(s) included and excluded. | |
| Time | Time duration. |
5. Forwarding Schedule [n] > Buttons
| Name | Description |
| Add Forwarding Schedule | Create a forwarding schedule. |
| Copy | Make a copy of the current schedule. |
| Delete | Delete the current schedule. |
| Up | Switch position with the schedule right above the current one. |
| Down | Switch position with the schedule right below the current one. |
6. Timer 1 / Timer 2
| Name | Default value | Description |
| Term | Schedule start and end year and date. | |
| Days | Days of week, date(s) included and excluded. | |
| Time | Start time to set a plan to be active, which applies this plan’s setting to incoming calls. |