Initiating Call Transfer
After putting a call on hold, Brekeke PBX users can transfer a call to other users.
- In this section, Call Hold is referring to the unique Call Hold feature of Brekeke PBX, which is different from Call Hold using a REFER request .
1. Initiating Call Transfer 1 – Calling a Third Party
User A puts a call with User B on hold (Figure 4) and initiates a new session with User C (Figure 5). When User C answers the call, the session between User A and User C will be connected (Figure 6).
2. Initiating Call Transfer 2 – Calling Multiple Users
If User C has set [Forwarding destinations] for his/her incoming calls, the calls will be transferred to the specified destinations. In this example, User A has set User C and User D for the destinations (Figure 7 and Figure 8). The first user who answers the phone will be connected with User A.