IVR Module Templates
Module Templates | Description |
Prompt | Play pre-recorded sound file(s)
For details, check Method play(string playlist, boolean ignoreDTMF). |
Voice Rec (File) | Play pre-recorded sound file(s) and record voice, which is stored as a file at the specified location For details, check method play(string playlist, boolean ignoreDTMF). |
Voice Rec (Voicemail) | Play pre-recorded sound file(s) and record voice, which is stored as a voicemail file under the specified PBX user
For details, check method recordVoicemail. |
Voice Rec (Prompt) | Play pre-recorded sound file(s) and record voice, which is stored as a prompt file at the [Voice Prompt] list
For details, check method recordPrompt. |
DTMF input | Play sound file and retrieve DTMF input signals
For details, check method playAndInput. |
Answer | Answer the call
For details, check method answer()”. |
Response 18x | Send 18x response before answer the call
For details, check method response18x. |
Call Transfer | Start attended/blind transfer
For details, check method transfer. |
Cancel Call Transfer | Cancel transfer and go back to conversation with original party
For details, check method cancelTransfer. |
Disconnect | Drop current call
For details, check method dropcall(). |
Reject | During receiving process, reject a incoming call. |