Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
    1. Installation
    2. User Management
    3. Brekeke PBX default settings
    4. Network Configuration
    5. Brekeke PBX Administration Tool
    6. Functions Configuration
      1. Processes on Brekeke PBX
      2. Performance optimization
      3. Access Control - System Admin Menu
      4. Tenant Admin Permission
      5. ARS (Automatic Route Selection)
      6. DID
      7. Auto Attendant
      8. BLF, SCA, and Presence
        1. Busy Lamp Field (BLF)
        2. Queued Call Management with Advanced BLF
        3. Login Brekeke CCS using BLF function
        4. Presence
        5. Shared Call Appearance (SCA)
          1. SCA Settings on the phone side
          2. SCA Settings on Brekeke PBX (3.6 ~)
            1. Old version - SCA Settings on Brekeke PBX (~v3.5)
      9. Codec
      10. Voicemail
      11. Back up Brekeke PBX
      12. Callback
      13. Call Forwarding
      14. Call Hold/Call Transfer
      15. Call Hunting
      16. Call Pickup, Call Park
      17. Call Queue
      18. Call Waiting
      19. Conference Call
      20. Confirm Call
      21. Video Call
      22. Fax Support
      23. Flow Selection for a tenant
      24. Paging
      25. Phone ID settings
      26. Ring Group
      27. SRTP Support
      28. Stereo Recording Support
      29. Switching Plan
      30. Three-Way Calls
      31. Tutor Mode
      32. Caller ID from analog (PSTN) phones
      33. Change busy forwarding destination according to response
      34. Change Music On Hold
      35. Rotate Music On Hold
      36. Change recorded audio files destination location
      37. Change RFC2833 Payload
      38. Customize login page for each tenant
      39. Download phonebook info on provisioning
      40. Replace display name
      41. Session Management
      42. Set RTP packet's TOS value
      43. TCP Support
      44. Third-Party Call Control
      45. Microsoft OCS
      46. How to bypass Brekeke PBX
      47. How to create voice files (Fo IVR, Auto Attendant, Guidance) using your phone
      48. WebRTC
      49. Web Phone / Brekeke Phone
      50. Text to Speech
    7. Brekeke PBX Redundancy
    8. Remote Access of Brekeke Heartbeat
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Integration with Microsoft Teams
  8. Add-ons
  9. Troubleshooting
  10. Developer's Guides
  11. User's Guide
  12. Version History

Old version - SCA Settings on Brekeke PBX (~v3.5)

Setup on PBX side for SCA:

Note: This entry is for old version (v3.5 or older). If your Brekeke PBX is v3.6 or later, refer to here.

  1. Set up SCA phones and register phone shared line to Brekeke PBX bundled SIP Server
  2. Create a PBX user extension for each SCA phone from Brekeke PBX admintool > [Extensions] > [Users]
    Example: 
    – A phone registered SCA line with SIP ID as “line-p360”
    – Created a PBX user extension as 360
    – At user extension “360” > [Phones] page [Phone ID] field,
    set only p360 in [Phone ID] field without sca line prefix “line-“
  3. Create a ring group extension, such as 2000
    At this ring group extension “2000” > [Group Extensions*] field,
    set PBX user extensions created for each SCA phone in step 2, such as 360
  4. Create an ARS rule for SCA calls and check [LineKey] at ARS rule,
    create Pattern-IN to direct incoming call to the ring group extension “2000” created in step 3.
    create pattern-OUT to send outbound calls to destination IP
    For how to create ARS rule, please check sample setup for ITSP
  5. In order to show shared line status with shared line keys on the phones,
    Go to each SCA PBX user created in step 2, [Settings] > [Resource map], set
    line/1=[Route Name]/1If your phone can have more than one line key for the shared line, you can monitor multiple ARS rules’ line status
    Example:
    set as below in [Resource map] field at user extension “360” [Settings] page
    line/1=Route1/1
    line/2=Route1/2
    line/3=Route2/1
    line/4=Route2/2
  6. Repeat no.2 and no.5 procedures for other phones and add their extensions to the group extension on no.3, lines are shared with these phones.
    Example: 
    The phone “extension :361, SIP ID :line-p361, Phone ID :p361” is set on no.2 and no.5. And add the extension”361” to the group extension “2000” on no.3.  The lines/1-/4 are ready to be shared with phones which have extensions “360” and “361”

How many lines can be set in [Resource map] depends on the number of shared line keys set at phone side. Set different ARS rule name in [Resource map] field can monitor different ARS line status from phone shared line key  and choose different ARS rules to make outbound calls by pressing related line key on the phone.

With above setting, there are 4 shared line keys set at phone side.
The first two line keys will show ARS named “Route1” line usage and status
The next two line keys will show ARS named “Route2” line usage and status
If the phone user places an outbound call from shared line key 1 or 2, the call will apply to ARS rule “Route1” patterns-OUT.
If the phone user places an outbound call from shared line key 3 or 4, the call will apply to ARSrule  “Route2” patterns-OUT.

Here, “Route1” or “Route2” is the name shown in ARS [Route name] field from the [View] page by clicking [View] in column [Status(Reg/Route)] of a route.
* In Brekeke PBX v3.0 or earlier, the route name set in a user extension [Resource map] field is the name shown in [ARS] > [Running Status]page

If the [Resource] field is set up in the ARS rule used for SCA, the resource name can be set in user [Resource map] field without using Route name.
Multiple ARS rules can use the same name in [Resource] field.
Please refer to the example in Section 5.21 from Brekeke PBX Administrator Guide(Basic)

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