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Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Integration with Microsoft Teams
  8. Add-ons
  9. Troubleshooting
    1. How to get browser console logs
    2. Brekeke PBX License and Activation
    3. Starting Up
    4. Log in
    5. Registering issue
    6. Call Transfer
      1. Transfer calls by Microsoft Windows Messenger
      2. Auto Attendant cannot forward calls
      3. Pressing "#9" does not invoke the Calll Hold state
      4. Call Hold not invoked by buttons
    7. Voicemail
    8. Trouble with Calling
  10. Developer's Guides
  11. User's Guide
  12. Version History

Pressing "#9" does not invoke the Calll Hold state

Make sure the session with the phone is considered as a PBX user.
Also check that the “Keypad Commands” option is set to “on” at the [Phone Type] page.

 

If your phone is using in-band for DTMF and if RTP is not relayed through PBX, PBX can not receive “#9“.
Please use SIP-INFO on your phone or set [RTP relay] = on at Brekeke PBX admintool>[Options].

 

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