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Product ID & Activation

  1. Product ID
  2. Product Activation
  3. Error message
    1. Activation button is grayed out
    2. You are using a temporary license
    3. License is not available (Error Code: 22)
    4. License does not match the recorded machine signature
    5. Wrong Product ID
    6. Invalid ID
    7. License validation failed
    8. License is invalid. (Expired)
    9. License is invalid. (System Error)
    10. License is invalid. (Failed to activate)
    11. License is invalid. (Mulitple Installation)
    12. License is invalid. (Version Error)
    13. License is invalid. (Wrong product code)
    14. License does not apply to SIP/PBX server
    15. The license file is invalid.
    16. Unable to download lc from localhost
    17. Failed to activate. Offline activation is not allowed for this license.
    18. You are using a temporary license. Days until expiration: 2
    19. Unknown Error: License Status (8)
    20. Unknown Error: License Status (15)
    21. PBX is stopped. Failed to update license information via online activation method.
  4. How to move your license

License does not match the recorded machine signature

Error Message:

License does not match the recorded (or expected) machine signature

Summary: 

This error occurs when the offline activation (without internet access) did not compelete. The web browser that was used to access product admintool has been closed before completing the activation process.

Solution: 

Restart the process of offline activation, and make sure that you do NOT close the web browser that you used to download “signature.dat” file. (step 5 of this instruction).

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« License is not available (Error Code: 22)Wrong Product ID »
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