Product ID & Activation

  1. Product ID
    1. How do I receive the product ID?
    2. I requested an evaluation license, but I haven't received the ID.
    3. What is my license (Produce ID)?
    4. I lost my license
    5. Haven't activated my trial license. Will it still work after 60 days?
    6. How do I change my registered email address?
  2. Product Activation
    1. Initial activation
    2. Update license
    3. Activation buttons grayed out
    4. "online" vs. "offline" Activations?
    5. Changing activation method
    6. Online Activation
      1. Online activation - When you have a HTTP proxy
      2. Online activation - what you need to set at your firewall
      3. Troubleshooting - Online activation
      4. Securely connect to Brekeke's license system
    7. Offline activation
      1. Troubleshooting - Offline activation
  3. Error message
    1. Activation button is grayed out
    2. You are using a temporary license
    3. License is not available (Error Code: 22)
    4. License does not match the recorded machine signature
    5. Wrong Product ID
    6. Invalid ID
    7. License validation failed
    8. License is invalid. (Expired)
    9. License is invalid. (System Error)
    10. License is invalid. (Failed to activate)
    11. License is invalid. (Mulitple Installation)
    12. License is invalid. (Version Error)
    13. License is invalid. (Wrong product code)
    14. License does not apply to SIP/PBX server
    15. The license file is invalid.
    16. Unable to download lc from localhost
    17. Failed to activate. Offline activation is not allowed for this license.
    18. You are using a temporary license. Days until expiration: 2
    19. Unknown Error: License Status (8)
    20. Unknown Error: License Status (15)
    21. PBX is stopped. Failed to update license information via online activation method.
  4. How to move your license
    1. How to move your license (online activation method)
    2. How to move license (v3.1 earlier / offline method)
    3. Request a license transfer
    4. Brekeke Software License Transfer Policy
    5. Migrate license without interuptions (online activation)
    6. Migrate license without interuptions (offline activation)

What is the difference between “online” and “offline” activations?

For version 3.2 or later, we’ve added a new type of license activation method called “online activation.” When you install the new software, you will be asked to choose either “online activation” or “offline activation.”

The differences in these two options are:


Online Activation

– Requires the Brekeke software to be connected to the internet all the time.
– Allows you to transfer the license to as many servers as you need without making a request to Brekeke.

 

Offline Activation

– Enables you to activate the software without internet access.
– Requires you to request a transfer in order to move the software to a different server or to make changes to the machine. The maximum number of transfers is three and all transfers are subject to our License Transfer Policy.

 

See also:

Activating license for the first time

How to activate license with online activation method

How to activate license without internet access (offline activation)

Yes No
Suggest Edit