Brekeke PBX Wiki

  1. Brekeke PBX basic Info
  2. Security
  3. Update & Upgrade
  4. Configuration
    1. Installation
    2. User Management
    3. Brekeke PBX default settings
    4. Network Configuration
    5. Brekeke PBX Administration Tool
    6. Functions Configuration
      1. Processes on Brekeke PBX
      2. Performance optimization
      3. Access Control - System Admin Menu
      4. Tenant Admin Permission
      5. ARS (Automatic Route Selection)
      6. DID
      7. Auto Attendant
      8. BLF, SCA, and Presence
      9. Codec
      10. Voicemail
      11. Back up Brekeke PBX
      12. Callback
      13. Call Forwarding
      14. Call Hold/Call Transfer
        1. Different Methods of Call Hold/Call Transfer
        2. Call Hold
        3. Initiating Call Transfer
        4. Processing Call Transfer
        5. Canceling Call Transfer
        6. Cautions for Call Transfer
      15. Call Hunting
      16. Call Pickup, Call Park
      17. Call Queue
      18. Call Waiting
      19. Conference Call
      20. Confirm Call
      21. Video Call
      22. Fax Support
      23. Flow Selection for a tenant
      24. Paging
      25. Phone ID settings
      26. Ring Group
      27. SRTP Support
      28. Stereo Recording Support
      29. Switching Plan
      30. Three-Way Calls
      31. Tutor Mode
      32. Caller ID from analog (PSTN) phones
      33. Change busy forwarding destination according to response
      34. Change Music On Hold
      35. Rotate Music On Hold
      36. Change recorded audio files destination location
      37. Change RFC2833 Payload
      38. Customize login page for each tenant
      39. Download phonebook info on provisioning
      40. Replace display name
      41. Session Management
      42. Set RTP packet's TOS value
      43. TCP Support
      44. Third-Party Call Control
      45. Microsoft OCS
      46. How to bypass Brekeke PBX
      47. How to create voice files (Fo IVR, Auto Attendant, Guidance) using your phone
      48. WebRTC
      49. Web Phone / Brekeke Phone
      50. Text to Speech
    7. Brekeke PBX Redundancy
    8. Remote Access of Brekeke Heartbeat
  5. Brekeke PAL option
  6. Integration with Zoho Products
  7. Integration with Microsoft Teams
  8. Add-ons
  9. Troubleshooting
  10. Developer's Guides
  11. User's Guide
  12. Version History

processing-call-transfer-pbx

After talking with the transfer recipient, you will have the opportunity to go back to the original session with User B.

 

  • In this section, Call Hold refers to the unique Call Hold feature of Brekeke PBX, which is different from Call Hold using a REFER request.

 

1. Processing Call Transfer 1 – Attended Transfer

When User A initiates a Call Transfer, the call between Users A and B is put on hold. When User A hangs up the phone while the session between Users A and B is connecting (Figure 10, similar to Figures 6 and 9), the call between Users A and B will be transferred from User A to User C. Now Users B and C are connected.

 

2. Processing Call Transfer 2 – Unattended Transfer

While the session between Users A and B is on hold, User A tries to connect with User C (Figure 12, similar to Figures 6, 9 and 10). User A hangs up the phone before User C answers the call and the call is transferred to User C, after which User B waits for User C to answer the call (Figure 13).

  • Using Unattended Transfer, if User C does not answer the phone, User A’s phone will ring to reestablish the call between Users A and B.

 

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