Brekeke PBX Wiki

You may cancel Call Transfer in the middle of the process and either go back to talk with the original caller or transfer the call to a different destination.

 

• In this section, Call Hold refers to the unique Call Hold feature of Brekeke PBX, which is different from Call Hold using a REFER request.

 

1. Canceling Call Transfer 1 – Canceling Transfer While Talking with a Third Party

There are two ways to cancel Call Transfer when you are talking with a third party:

• User A executes the Cancel Call Transfer command.
• User C hangs up the call with User A.

 

When the Call Transfer process between Users A and C is canceled while User B is on hold (Figure 16, similar to Figures 6, 9 and 10), the call will be put back to the hold state between Users A and B (Figure 17).

 

2. Canceling Call Transfer 2 – Cancel Transfer While Ringing a Third Party

There are two ways to cancel a Call Transfer while the third party’s extension is ringing:

• User A executes the Cancel Call Transfer command.
• The call to User C cannot be completed for some reason, such as User C’s phone is not connected, Call blocking has been set, etc.

 

You can cancel a Call Transfer while User C’s phone is ringing (Figure 19, similar to Figures 5 and 8). The call status goes back to the hold state between Users A and B.