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Brekeke Contact Center Suite Wiki

  1. Brekeke CCS basic Info
  2. Configuration
  3. Advanced customization
  4. Add-ons
  5. Integration with other Services
  6. Appendix - Brekeke CIM
  7. Appendix - Brekeke CRM
  8. Troubleshooting
  9. Brekeke CIM Scripting Guide
    1. 1. CTIServer Class
    2. 2. ACD Class
      1. containsAgent
      2. countAgents
      3. getAllAgents
      4. getID
      5. getLevel
      6. getObject
      7. getQueueSize
      8. getQueueWaitingCount
      9. setObject
    3. 3. Agent Class
    4. 4. CallInfo Class
    5. 5. ConnectionManager Class
    6. 6. ContactInfo Class
  10. Sample Scripts
  11. Version History

2. ACD Class

ACD is generated immediately after the CTIServer class is generated. Updating the information from the page will also modify the contents of the instance of the ACD class.

 

Methods:
Yes No
« isExternalNumbercontainsAgent »
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